Messaging Platform

PKB is built to provide efficient and accessible communication features for patient, clinicians, social care workers, and any other individuals involved with the patient’s care, out-of-the-box. By bringing healthcare messaging up to modern consumer standards, all users can expect faster clinical information transfer, more convenient delivery of healthcare information, and greater satisfaction.


Patient communications can involve a single clinician, multiple clinicians, carers, or 3rd party healthcare professionals. Patients can invite whoever they desire into discussions, regardless of institution, location, or PKB integration status. Patients can therefore communicate with everyone in their current healthcare ecosystem.


Communication occurs via:

  • Asynchronous messaging (with picture, video or documentation attachment features)
  • Structured consultation/surveys
  • Skype video conferencing (‘Virtual Clinics’ or ‘MDT Meetings’ for clinician-clinician conferencing)