Case Studies

Full case studies can be found at:

Papworth - remote appointments

Luton and Dunstable

HIV Program

  • PKB is the sole provider for a life sciences-funded HIV programme involving 16 NHS Services including Chelsea and Westminster Hospital, King’s College Hospital and Guy’s & St Thomas’ NHS Foundation Trust
  • Symptom Tracking , Messaging, Results Viewing, Care Plans

Care Information Exchange

  • Population Health
  • The aim is to help enable the development of a citizen-led, integrated health and social care, patient and clinical portal in North West London to over 2.3 million people by:
    • Giving individuals a single view of information about their care held by a range of health and social care providers, often on different technology platforms
    • Allowing individuals (particularly those with complex care requirements delivered by multidisciplinary approaches) to share relevant aspects of that information with health and social care professionals as and when required, and to record and monitor information about their own health and care
    • Providing tools to improve communication between individuals and health and social care professionals, such as secure messaging and video conferencing

St. Marks IBD

  • Remote consultations, care plans, messaging
  • The suite of PKB functionality has been used to great effect in helping to manage patients with Inflammatory Bowel Syndrome (IBD). IBD is a complex, long-term condition that requires clinical teams to be in close, regular contact with the patient. Patients often experience distressing flare-ups of the disease which can require urgent hospitalisation. However, through using PKB, the patient can self-manage their condition far more effectively and warn their care team before problems occur.


  • Patient Portal , partnerships
  • Our deployment in Staffordshire and Stoke-on-Trent Partnership NHS Trust (SSOTP) has been part of a multi-vendor solution where we have partnered, through a subcontracting arrangement, with Servelec Healthcare Limited ( ). PKB provides a fully integrated patient portal to complement Servelec’s RiO as the electronic patient record for community services across the entire population of Staffordshire
  • PKB’s unique functionality and benefits for the professional, as well as the patient, has meant that Servelec has chosen PKB as its preferred Patient Portal partner and has subcontracted PKB to deliver this in conjunction with its phased roll out of RiO.

Severn and Trauma